• Unerring auditing of duplicates
• Analysis of first names to check form of address
• Address check for postal code, city and street
• Automatic allocation of routing code information for freight company partners
• Optional user definable data for differing delivery addresses
  
• Optional user-definable points of contact per company
• Optional user-defined bank and credit card information
• Blackpool examination in dialog form for warning of 'dangerous' areas
• Customer quality analysis (RFMRplus) / scoring
  
• Quick logging of new requirements for advertisement material
• Easy to operate system for customer history information
• Detailed customer statistical data, also visible as bar diagrams with the click of a button
• Various additional information according to your preferences
• Merging of duplicates
• Integrated correspondence via Microsoft Word
• eMail-correspondence
• Popup windows for important clues and information

and many other high-end features

The address database: the most prized possession of any mail order business

It's easy to get started: the administration of the database containing the addresses is without a doubt the core of the D&G-Versandhaus-System. By using it your shipments will arrive where they belong, with a satisfied customer.

The mode of operation in doing this is as simple as it is efficient. The automatic entry of the city name using the entered zip code not only guarantees the correct address, but it also alleviates and speeds up the data input.

Or think about checking if the salutation is correct. Only with the correct salutation or form of address will you reap rich success in an advertising campaign instead of being a laughing stock in your customers' eyes. The system uses a phonetic analysis of similarities which helps you to avoid annoying address duplicates. This, of course, saves costs, and you won't suffer from loss of image.

You manage your correspondence simply by accessing the addresses directly from Microsoft Word, where the already prepared address and salutation will be automatically inserted. The letters will be archived at the same time and with just one click can be displayed at any given time.

The same is true for your emails, which will be sent and archived by our eEmail-Client, which we developed ourselves.

Nothing is more embarrassing than to give out wrong information to your customers. The fast and simple access to all your customer-specific data as well as a complete outline of all transacted or backlogged orders is a deciding factor of success on the way to professional customer retention.

How to get there? Use our customer information system! With this module and only one click you can see all transactions on your monitor and uncover purchasing patterns or special preferences of your customers and on top of that, you can answer all inquiries that your customers might have on the spot. This is a decisive advantage not only in the individual consultation with a single customer, but also in the conception of an unerring marketing campaign.

Furthermore, this address database administers all the information necessary for the highest level of service.

Nothing is more important to us than our customers' satisfaction!